About
Narayana Windenberger, Technician and President
I have years experience with PC computer consulting, and I can help you with many problems and questions that you may have regarding your computers, ranging from hardware issues to software glitches to how to install, backup, and use your computer effectively.
I am years old, grew up in Fairfield, Iowa, and graduated summa cum laude from Maharishi University of Management (M.U.M.) with a Bachelor’s degree in Business Management. I also completed a Master’s in Business Administration (MBA) at M.U.M.
Some of my values include:
- always having a positive attitude for any challenge
- always ensuring that the client is satisfied with any solution
- always offering a fair price that the client is happy with
Some of my general interests include financial market analysis, discussing economics, doing business, and fixing things. My hobbies include playing Ultimate Frisbee, working out, playing board games, and playing video games.
Why I started fixing computers (click to see my story):
My love for computers and technology really began when my mother bought her first laptop to finish a Master’s degree. I was 8 years old at the time, and even though this computer wasn’t even mine, it became a prized possession of sorts. It was an Apple PowerBook laptop with a 10.4”, 256 color screen. It had a 66mhz processor, 8MB of RAM, and a 500MB hard drive. All this “power” came housed in small 7-pound package that was 2 inches thick. I became obsessed with this machine, and learned it from the inside out, reading the manual cover-to-cover many times.
A few years later, our family purchased a new computer, this time a PC. It was much faster (500mhz!) and could play all the latest games. It also ran Windows 98 and was prone to many problems. However, this PC gave me the test ground for developing many of the skills and computer expertise that I enjoy today.
I remember one Christmas break, I had some free time and attempted to install some additional RAM with the help of my brother. Because the computer tower was small, the innards were extremely cramped. Over the course of two tense hours, we finally managed to insert the chip, and powered up the computer. To my great dismay, the sound no longer worked! We reopened the computer, and I was horrified to see a small component from the sound card lying at the bottom of the case. Seeing my beloved computer broken at the expense of this now silly upgrade brought me to tears. In the end, a friend helped me re-solder the piece, and I had sound. But there was still something wrong, and my further tinkering eventually caused a problem that prevented the computer from even booting up.
The next day I reluctantly called a local computer repair shop to see what could be done. I brought in the tower, and was confidently assured that everything would be fine when I came to pick it up a few days later. Two days later, I excitedly went with my mom to get the computer. I plugged it in, started it up, and lo-and-behold, it started up! But the same sound-related problem existed. Two return trips later, and with a bill of over $100, we were warned that if we returned the computer for further repairs (on the same problem, I might add), we would be charged again. Finally after the third attempt, the computer was in decent working condition. A couple years later, with more experience under my belt, I found out that the $100 worth of repairs that we had been charged had not been necessary, had they been competent enough to find the real cause of the problem!
This experience has helped develop my values in my Computer Servicing today. I always remember this episode when I inevitably come across a problem that I cannot solve. If I spend time and cannot solve a problem to a customer’s satisfaction, I do not charge for the time that I spent on that problem (except for a small minimum fee).